Kakamega County Water and Sanitation Company (KACWASCO) has signed a contract with an ERP solutions provider, Smart People Africa Ltd, to execute implementation of an ERP system for the Water Service Provider, after it successfully went through an open tender process.
The contract was signed by the KACWASCO CEO Eng. Abdikadir M. Abdi, and SPA Managing Director Mr. Stephen Ndirangu at KACWASCO Boardroom on 29th April 2021 and was witnessed by Managers from both companies, among them KACWASCO Principal Legal Officer Ms Christabel Ashino, the Commercial and Finance Manager Mr. Edwin Bukweye, the Technical Manager Mr. Celsus Shilehwa, the Procurement Manager Ms Carolyne Adagala, the Human Resources and Administration Manager, among others.
The ERP will see KACWASCO transform into a fully fledge IT-driven company with all core operations being automated and available online globally. The ERP will integrated operations in core services bring a convergence and 360-degrees view of Technical services covering Production, Distribution, Water Quality Control, Non-Revenue Management, GIS, Meter reading and Billing; Commercial and Financial Services; Customer Services & Relations Management; Human Resources Managements, Staff self-service portal and Performance Management; Procurement, Logistics, Transport and Projects Management services; among other services.
The successful implementation of the identified ERP provided by Smart People Africa, which is already in use in a number of Water Companies in Kenya, is expected to turn-around the company in the next couple of months, as already experienced in those WSPs.
The ERP will enhance efficiency of both internal and external processes and operations, and increase fast access to accurate data, which will increase accountability and reliability of information at all time. The implementation process will see all internal stakeholders in the company involved in its success come together various trainings and in redesigning various procedures to streamline key processes to be in line with a new Data / IT-driven organizational culture.