Vision
under the slogan “Amatsi Khumuliango”.
Charter
Our Services
Water & Sewarage
Quality water and sanitation services for the people
Treatment Works
Clean and enough water to the people of Kakamega.
Laboratory Tests
Healthy water for domestic and animal consumption.
Our Areas and Schemes
Our coverage is divided into 5 Areas and 4 Schemes
Our Pride
Ranking By WASREB
KACWASCO is ranked by WASREB as the Best Water and Sanitation Service Provider in Lake Victoria North Region, in Kenya, in the Impact Report released in 2025.
Pro-poor Initiatives
We provide Clean and safe water to all citizens of Kakamega, with a special focus on the Low Income Areas of Kakamega. Many low-income households in Kakamega cannot afford direct water connections. To address this, KACWASCO has implemented a pro-poor policy and established community-managed and county-supported water kiosks, which provide affordable and equitable access to safe water for underserved communities.
Gender Mainstreaming
We are compliant to a third gender rule, ensuring that both gender are fully represented at all levels of our operations
Good Governance, Legal and Regulatory Compliance
We ensure adherence to Good Governance principles and comply to all Legal and Regulatory requirements in our operations
Bill Querying
Our Customer Service Charter
Sustainably provide quality, affordable, reliable water and sanitation services to our stakeholders in accordance with statutory regulations
Simple, easy and transparent procedures with great customer-support for residents who need water connection.
Paying Your Bills
Or call us for assistance
0799 085 696
1000+
Homes Connected
5
Areas & Schemes
5
Years of Operation