Who We Are

Who we are

Kakamega County Water and Sanitation Company Limited (KACWASCO) is a Water Service Provider (WSP) established under the Kakamega County Water and Sanitation Services Act 2021, incorporated under the Companies Act 2015.

The Company is a wholly owned agency of the County Government of Kakamega mandated to provide Water within the areas of service as approved and regulated by the Water Services Regulatory Authority (WASREB). The Company took over Water and Sanitation Services provision from Lake Victoria North Water Services Board (Now Lake Victoria Water Works Agency) as from July 2016 following transfer of water and Sanitation Services to the County Government of Kakamega in line with the provisions of the Constitution of Kenya 2010.

KACWASCO is currently providing clean, safe, and quality water to approximately 78% of the Kakamega county urban and peri- urban population (Estimated to be 432,284). It provides sanitation services to approximately 14% of the population within its coverage area. Despite the various challenges, KACWASCO is on a journey to connect the entire population in the areas of supply to
improved water and sanitation services. Water and Sanitation services to the rural population is provided by Kakamega County Rural Water and Sanitation Company recently formulated by the county government. The total population in Kakamega county is estimated 1,867,579 according to the 2019 Kenya census. The Kakamega County Integrated Development Plan (CIDP 2018-2022) envisions to increase the population using improved water sources from 61.1% to 90% and ensure access to improved sanitation services. This is in partnership with all stakeholders including, the National Government, Kakamega County Ministry of Environment, Health and Water, Water Resources Authority, Lake Victoria Water Works Development Agency, Water Resource Users Associations (WRUAs) and Water, Sanitation & Hygiene (WASH), and other development partners.

The Corporation’s area of coverage is divided into 5 Areas headed by Area Managers and 5 Schemes Headed by Scheme Manages as detailed below:

Our Tagline

"Amatsi Khumukuru"

Our Mission

Sustainably provide quality, affordable, reliable water and sanitation Services to our stakeholders in accordance with statutory regulations

Our Vision

To be an effective and efficient Water and Sanitation service provider

Our Philosophy

Maji safi maisha bora

Our Core Values

The Corporation’s values that defines its mandate and working ethos are as follows;

  1. Integrity
  2. Honesty
  3. Equity/Fairness
  4. Professionalism

5. Customer Focus

6. Teamwork

7. Transparency and accountability.


People with clean water


Expert Staff